⚠️ Gambling is addictive. Know when to stop.  |  earnlab supports responsible gaming. 21+ only.

Player Protection

Responsible Gaming
at earnlab

At earnlab, we believe gaming should always be fun — never a source of stress or harm. This page outlines the tools, resources, and commitments we have in place to keep every Filipino player safe.

21+

Strictly 21 and Above Only

In compliance with PAGCOR regulations and Philippine law


Our Commitment

Gaming Should Be
Fun — Full Stop

earnlab is more than just an online casino. We're a PAGCOR-regulated platform that takes player welfare seriously. For us, responsible gaming isn't a checkbox — it's built into everything we do, from the tools we offer to the way we train our support team.

We know that for most players in Manila, Cebu, Davao, and across the Philippines, gaming is a form of entertainment — a way to unwind after a long day, catch some excitement during a PBA game, or try your luck on a Friday night. That's exactly what it should be.

But we also know that for some people, gambling can become a problem. That's why earnlab provides a full suite of responsible gaming tools — and why we make them easy to find and use.

Important Reminder

Gambling is addictive. Know when to stop.

If you or someone you know is struggling with gambling, please use earnlab's self-exclusion tools or reach out to our 24/7 support team immediately.

Session Limits

Set daily time limits on your gaming sessions

Deposit Limits

Cap your daily, weekly, or monthly deposits

Cool-Off Period

Take a short break from 24 hours to 6 weeks

Self-Exclusion

Permanently or temporarily close your account

21+

As mandated by PAGCOR and Philippine law, earnlab is strictly for players aged 21 years and above.

Age Restriction

21+ Strictly Enforced

Under PAGCOR regulations and the laws of the Republic of the Philippines, online casino gaming is restricted to individuals who are at least 21 years of age. This is not just a rule — it's a legal requirement that earnlab takes very seriously.

Every earnlab account goes through a mandatory Know Your Customer (KYC) verification process before any deposits or withdrawals can be made. This includes submitting a valid government-issued ID — such as a Philippine National ID, passport, or driver's license — to confirm your identity and age.

How earnlab Verifies Age
  • Government-issued photo ID required at registration
  • Date of birth cross-checked against ID documents
  • Accounts flagged for underage suspicion are immediately suspended
  • Withdrawals blocked until full KYC verification is complete
  • Any account found to belong to a minor is permanently closed and funds returned to the depositing payment method

If you suspect that a minor is using the earnlab Platform, please contact our support team immediately at [email protected]. We will investigate and act without delay.

earnlab's Player Protection Tools

These tools are available to every earnlab player — free of charge, easy to activate, and effective immediately. You're always in control.

Deposit Limits

Set a maximum amount you can deposit into your earnlab account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling-off period.

Loss Limits

Define the maximum amount you're comfortable losing over a set period. When your loss limit is reached, earnlab will automatically prevent further wagering until the period resets. This tool helps you stay within your personal budget — no matter how the session is going.

Session Time Limits

Set a maximum session duration so earnlab will remind you — or automatically log you out — when your time is up. It's easy to lose track of time when you're in the zone. This tool keeps you grounded and ensures gaming stays a leisure activity, not a marathon.

Cool-Off Period

Need a short break? Activate a cool-off period ranging from 24 hours to 6 weeks. During this time, your earnlab account is temporarily suspended — you cannot log in, deposit, or place bets. Your account and balance are preserved and fully restored when the period ends.

Self-Exclusion

For players who need a longer break or want to stop gambling entirely, earnlab offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully closed and earnlab will not send you any marketing communications.

24/7 Support

earnlab's support team is available around the clock via live chat and email. If you're concerned about your gaming habits — or those of someone you know — our trained support agents can help you activate any of the above tools or connect you with professional resources.

Self-Exclusion

How to Self-Exclude
on earnlab

Activating self-exclusion on earnlab is straightforward. Here's how to do it — the whole process takes less than five minutes.

1
Log In to Your earnlab Account

Visit earnlab.club and log in using your registered email and password. If you're having trouble logging in, contact our support team via live chat.

2
Go to Account Settings

Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

In the Account Settings menu, find the "Responsible Gaming" section. Here you'll see all available player protection tools, including self-exclusion.

4
Choose Your Exclusion Period

Select your preferred self-exclusion duration: 6 months, 1 year, 3 years, or permanent. Read the confirmation carefully before proceeding.

5
Confirm & Done

Confirm your selection. Your account will be immediately suspended and you'll receive a confirmation email. Self-exclusion takes effect instantly — no waiting period.

Need Help Activating Self-Exclusion?

If you're unable to access your account or prefer not to log in, you can request self-exclusion directly by emailing [email protected] from your registered email address. Our team will process your request within 24 hours — no questions asked.

Deposit Limits

Limit Options at a Glance

earnlab offers flexible limit settings so you can tailor your gaming budget to what works for you. All limits are in Philippine Peso (₱).

Limit Type Period Takes Effect Change Cooldown
Deposit Limit Daily Immediately 7 days (to increase)
Deposit Limit Weekly Immediately 7 days (to increase)
Deposit Limit Monthly Immediately 7 days (to increase)
Loss Limit Daily / Weekly Immediately 7 days (to increase)
Session Limit Per session Next login 24 hours (to increase)
Cool-Off 24 hrs – 6 weeks Immediately Cannot be shortened
Self-Exclusion 6 mo – Permanent Immediately Cannot be reversed early

Reducing Limits is Always Instant

earnlab applies a deliberate asymmetry to limit changes: reducing any limit takes effect immediately, while increasing a limit requires a mandatory waiting period. This design is intentional — it gives you a real safety net, not just a cosmetic one.

Self-Assessment

Is Your Gaming Still Fun?

Answer honestly. If you find yourself saying "yes" to several of these questions, it may be time to use earnlab's responsible gaming tools or seek professional support.

Do you spend more money on gambling than you originally planned?

Have you tried to cut back on gambling but found it difficult to do so?

Do you gamble to escape stress, anxiety, or problems at home or work?

Have you borrowed money or sold belongings to fund your gambling?

Do you feel restless or irritable when you try to stop or reduce gambling?

Has gambling caused problems in your relationships, work, or finances?

Do you find yourself chasing losses — betting more to try to win back what you lost?

If You Answered Yes to Any of These

Please reach out to earnlab's support team or consider activating self-exclusion. Gambling is addictive. Know when to stop. You are not alone, and help is available.

Support Resources

You're Not Alone

If you or someone close to you is struggling with problem gambling, earnlab encourages you to seek professional help. The following types of resources are available to Filipino players:

Mental Health Support

The Department of Health (DOH) of the Philippines operates mental health hotlines and community-based mental health programs. If gambling is affecting your mental health, please reach out to a licensed mental health professional or your nearest DOH-accredited facility.

PAGCOR Responsible Gaming

PAGCOR, the Philippine Amusement and Gaming Corporation, maintains responsible gaming guidelines and player protection programs for all licensed operators in the Philippines. earnlab operates in alignment with PAGCOR's responsible gaming framework.

Gamblers Anonymous Philippines

Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held in Manila, Cebu, Davao, and other major Philippine cities.

earnlab Support Team

Our 24/7 support team is trained to assist players who are concerned about their gambling habits. Contact us via live chat on the Platform or email us at [email protected]. We can help you activate any responsible gaming tool immediately.

earnlab's Responsible Gaming Principles

These are the core commitments that guide how earnlab approaches player protection — not just as a regulatory requirement, but as a genuine responsibility to every Filipino player on our platform.

Transparency

earnlab is upfront about the odds, the risks, and the nature of gambling. We never use misleading language or false promises. Every game on our platform displays its Return to Player (RTP) percentage so you always know what you're getting into.

Player Empowerment

We put control in your hands. Every earnlab player has access to the full suite of responsible gaming tools from day one — no hoops to jump through, no waiting periods for protective measures. Your safety is always one click away.

Zero Tolerance for Underage Play

earnlab enforces a strict 21+ age policy with mandatory KYC verification. We do not allow minors to register, deposit, or play under any circumstances. Any account found to belong to a person under 21 is immediately and permanently closed.

Continuous Improvement

earnlab regularly reviews and updates its responsible gaming tools and policies in line with PAGCOR guidelines, international best practices, and feedback from our player community. Responsible gaming is an ongoing commitment, not a one-time setup.

Play Responsibly

Game Smart with earnlab

earnlab is built for Filipino players who want real entertainment with real protection. Explore our games knowing that every tool you need to stay in control is right there in your account — always available, always free.

⚠️ Gambling is addictive. Know when to stop.  |  21+ only.  |  PAGCOR Regulated.